Return Policy

Return Policy

Last Updated: 8/30/2024

At My Green Space, we offer premium, eco-friendly skincare and hair care products. Your satisfaction is important to us, and if you're not completely satisfied with your purchase, we're here to assist you.

1. Returns

  • Eligibility: Our return policy lasts 7 days from the date of purchase. Unfortunately, after this period, we cannot offer any exchange.
  • Conditions: To be eligible for an exchange, your item must be unused, unopened, and in the original packaging

2. Non-Exchangeable Items

Certain items are not eligible for Exchange:

  • Any item not in its original condition, damaged, or missing parts for reasons unrelated to our error.

3. Process for Returns

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer service team at Info@mygreenspace.in with your order number and product details.
  2. Approval: Once your return request is reviewed, we will notify you via email of its approval or rejection.
  3. Shipping: If approved, please send your item to: [Return Address]. Return shipping costs are the customer’s responsibility and are non-refundable.

4. Exchange

Once we receive and inspect your returned item, you will be notified of your exchange status. If approved, your exchange will be processed and the exchanged item will be shipped without shipping charge..

5.No Refund

We only replace items if they are defective or damaged. To request an exchange, email us at Info@mygreenspace.in, and send the item to: [Return Address].

7. Gifts

If the item was marked as a gift during purchase and shipped directly to you, you’ll receive a gift credit for the return’s value. Once the item is received, we will send you a gift certificate.

8. Shipping Returns

To return your product, please mail it to: [Return Address].

9. Contact Us

For questions or more information about our return policy, please contact us at Info@mygreenspace.in.